Your Underdeveloped Business Negotiation Skills Ability Could Cause Critical Negotiation Interventions To Fail Due To Insufficient Preparation
Two parties are busy in a negotiation - one achieves his/her objective(s) and is satisfied, whilst the other walks away unhappy with the outcome. Does this situation sound familiar?
How often have you felt disappointed with a settlement that you have reached? Have you sometimes entered into a settlement only to feel regret soon after reaching a settlement?
SUCCESS VS FAILURE
What differentiates success vs failure in business negotiations?
Most of us acknowledge the significance of preparation to achieve positive results and it is therefore remarkable to note that most commercial negotiators do not spend sufficient time planning for negotiations, often due to poor negotiation training. Professional sports people spend notably more time preparing for competition than they spend in competition; should it not be the same for business negotiators?
THE EVIDENCE
Commercial negotiators only spend more or less 1/3 as much time planning for negotiation as they actually spend in negotiation. If you were a professional sports person, this would mean that you devoted only 1/3 as much time training & preparing as you do competing. The number 1 contributor to successful commercial negotiation outcomes is the quality of your planning for the negotiation.
As a matter of negotiation strategy, consider the following top 5 factors of preparation and at the same time you will simultaneously enhance your negotiation skills:
1. Understand Yourself
Before we even employ best- and leading practice negotiation, it is key that we first understand our own strengths & weaknesses and it is vital that we make use of personal profiling tools to underline our areas of preference within the framework of business negotiations, which enables us to have a reference point from which to plot our skills development.
2. Vision
What is the main objective behind the negotiation? Is the negotiation about price or is it about the value that can be added? What are the main motivating issues behind your counterparty's position? What common ground, if any, exists between your and your counterparty's vision? It is important to comprehend the drivers or silent motivations behind the positions of all parties to the negotiation and it is only by asking questions that we will discover these motivations.
3. Value
What are the main deal objectives being pursued in this negotiation? What are the facts and figures contributing to the negotiation environment? What alternatives does each party have, if any? Once again we should try to identify, rank & weigh the objectives of all parties to the negotiation and only then are we in a position to highlight those goals that are shared and at the same time deal with those objectives that are likely to trigger conflict.
4. Process
Have you spent time preparing an agenda for your upcoming negotiation? Have you noted all the trades that you will give & receive? Do you have tools/templates at your disposal to support the efficiency of the negotiation process.?
5. Relationship
It is easy to forget that we deal with individuals who have goals & aspirations similar to our own and it is not always just about the facts & figures. The research is clear that people are more likely to agree with those whom they trust & like, than with those with whom they little in common. Try to focus on those elements that you share with your negotiation counterparts, and do not forget to focus on the human elements.
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